General Terms and Conditions

As of: April 2026

§ 1 Scope, Provider

These General Terms and Conditions (GTC) apply to all orders placed by consumers and traders (hereinafter „customer“) via our online shop at yaska-germany.de with

Yaska UG (haftungsbeschränkt)
Jahnstr. 3a
92245 Kümmersbruck
Germany
Phone: +49 9621 8979 553
E-mail: info@yaska-germany.de
Register court: Amtsgericht Amberg, HRB 8318
Managing Director: Sebastian Krötzsch
(hereinafter „provider“)

places their order.

Consumer means any natural person who enters into a legal transaction for purposes which predominantly are outside of their trade, business or profession (§ 13 BGB — German Civil Code). Trader means a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business or profession (§ 14 BGB).

Deviating, conflicting or supplementary general terms and conditions of the customer shall only become part of the contract if and to the extent that the provider has expressly agreed to their application in writing.

§ 2 Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.

By clicking the button „Order subject to payment“, the customer submits a binding offer to conclude a purchase contract. The provider confirms receipt of the order without undue delay by e-mail (order receipt confirmation). This confirmation does not yet constitute acceptance of the contractual offer.

The contract is concluded as soon as the provider accepts the order by means of a separate order confirmation or by dispatch of the goods. The provider is entitled to accept the contractual offer within five working days.

The contract text is stored by the provider. The order data and the GTC will be sent to the customer by e-mail. The GTC can be viewed at any time on this page.

The contract language is German.

§ 3 Prices and Shipping Costs

All prices include the statutory value added tax (VAT) and are subject to additional shipping costs. For orders from countries outside the European Union, additional customs duties, taxes or fees may apply, which are to be borne by the customer.

The exact shipping costs are shown during the order process before the order is placed and can be viewed on the page Shipping Information page.

§ 4 Delivery, Availability of Goods

Delivery is made to the delivery address specified by the customer within the European Union. Delivery times result from the respective product information and from the order confirmation.

If a product ordered by the customer is not available, the provider shall inform the customer without undue delay by e-mail. Payments already made shall be refunded without undue delay.

§ 5 Payment

Depending on availability, the customer may choose between the payment methods displayed in the order process. Currently available are:

• Bank transfer in advance
• PayPal
• Credit card (Visa, Mastercard) via Mollie B.V.
• Purchase on account / instalment purchase via Klarna (via Mollie B.V., subject to credit check)

If the customer selects payment by bank transfer in advance, the provider shall state its bank details in the order confirmation. The invoice amount is to be transferred to the provider's account within 7 days.

For payments via external payment service providers, their general terms and conditions apply in addition.

§ 6 Retention of Title

The delivered goods remain the property of the provider until full payment has been received.

Prior to the transfer of title, pledging, assignment as security, processing or alteration is not permitted without the consent of the provider.

§ 7 Right of Withdrawal (Consumers)

Consumers are entitled to a statutory right of withdrawal. The details can be found in the Instructions on Withdrawal.

The right of withdrawal does not exist in contracts with traders.

§ 8 Transport Damage

For consumers: If goods are delivered with obvious transport damage, please report such defects to the delivery agent as soon as possible and contact the provider. Failure to lodge a complaint or to make contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or the transport insurance.

For traders: The risk of accidental loss and accidental deterioration passes to the customer as soon as the provider has delivered the item to the forwarding agent, carrier or other person or entity designated to carry out the shipment. Between merchants, the duty of inspection and notification of defects pursuant to § 377 HGB (German Commercial Code) applies.

§ 9 Warranty

The statutory provisions on liability for defects apply, subject to the following:

Towards consumers the limitation period for claims based on defects is 24 months from delivery of the goods.

Towards traders the limitation period is 12 months from the passing of risk. Statutory limitation periods for the right of recourse pursuant to § 478 BGB remain unaffected.

§ 10 Liability

Claims of the customer for damages are excluded. Excluded from this are claims for damages by the customer arising from injury to life, body or health, or from the breach of essential contractual obligations (cardinal obligations), as well as liability for other damages based on intentional or grossly negligent breach of duty by the provider, its legal representatives or vicarious agents.

Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract.

In the event of a breach of essential contractual obligations, the provider shall only be liable for the foreseeable damage typical for the contract if such damage was caused by simple negligence, unless the claims concern damages by the customer arising from injury to life, body or health.

The restrictions also apply in favour of the legal representatives and vicarious agents of the provider if claims are asserted directly against them.

The provisions of the German Product Liability Act (Produkthaftungsgesetz) remain unaffected.

§ 11 Data Protection

The provider processes the customer's personal data for specific purposes and in accordance with statutory provisions. Details can be found in the Privacy Policy.

§ 12 Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at https://ec.europa.eu/consumers/odr/ .

The provider is neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

§ 13 Final Provisions

The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence.

If the customer is a merchant, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the provider's registered office in Kümmersbruck. The same applies if the customer has no general place of jurisdiction in Germany or if the place of residence or habitual residence is not known at the time the action is filed.

Should individual provisions of this contract be or become invalid, this shall not affect the validity of the remaining provisions.